cozy stay with the warmest hospitality at surestay plus hotel in bettendorf

Exceptional service from the owner, Mac.

My room was exceptionally clean and had a warm, homely atmosphere. The staff were very attentive, ensuring that I had everything I needed during my stay. The indoor pool area provided a lovely space to relax.

Elevator access would be appreciated for seniors.

I booked the Standard Queen Room for a night. The room looked fresh, with new furniture. The heated indoor pool was a great bonus. Enjoyed the comfortable sofa. it felt cozy after a long day. Breakfast included bacon, eggs, and fresh fruit. However, the breakfast area could use better cleanliness. I saw crumbs on the counters. The bathroom could also use some attention. a few toiletries were missing. I alerted the staff about it, but no quick follow-up occurred. Parking felt cramped, and getting in and out was a bit tight. Overall, it offered good value but needs a few fixes to be a top choice.

It was just a balanced option for a momentary visit in Bettendorf with real value for money. The beds were super comfortable, making it hard to get up in the morning. Consider enjoying the heated indoor pool after a long drive.

Great Indoor Pool and Relaxing Atmosphere

I enjoyed my stay here for its well-maintained indoor pool, which was perfect for my family to unwind after a long day. The room was clean and had a fresh setup that added to our comfort. It was conveniently located near various dining options, making it easy to explore. However, I did notice some minor cleanliness issues that could use improvement.

Pleasant Stay with Great Service

Our family had a delightful one-night stay. The staff's friendliness stood out, welcoming us warmly. We especially loved the nearby restaurant options that made dining easy and enjoyable! Pro Tip, Request fresh linens upon check-in to ensure the best experience. Overall, we appreciated the convenient location and decent amenities.

great parks and handy attractions within a short walk

During my stay, I was delighted by the friendly service, as the owner Mac was always checking in to make sure everything was perfect, and I loved how close I was to both Duck Creek Park and the beautiful Vander Veer Botanical Park, making my walking explorations even more enjoyable.

The location of Surestay Plus Hotel in Bettendorf is convenient, with easy access to local attractions. The staff greeted me warmly upon arrival. The bed in my room was quite comfortable with plenty of pillows. The indoor pool and hot tub were nice for relaxing after a long day. However, I noticed multiple cleanliness issues during my stay. The carpet around the baseboards looked like it hadn’t been vacuumed in ages, and the shower stall had dirt accumulated on top. The musty odor in the room was quite off-putting, and the hallway lighting felt dim and unwelcoming. Breakfast options were decent but could use more variety. Additionally, the exterior of the building appeared worn down, which didn't match the expectations set by the interior. I'd consider returning for the value, but I’d look for improvements first.

Our room was comfortable, but the ants disrupted our stay at night.

Decent Place with Room for Improvement

Check-in was smooth, and the staff friendly. The room had a comfy bed and a good layout. However, we faced some cleanliness issues, particularly with pests and noise from neighboring rooms. If you stay here, ensure to request a room away from others for quieter nights.

stayed at surestay plus hotel by best western for a night. the indoor pool area was a great spot for our family to unwind. we loved that the hot tub was available, too! the room setup was nice and clean, making our stay comfortable. plus, it's conveniently located near some tasty food options.

the bed was a bit uncomfortable.

The pool area provided a nice place to relax after a long day. I appreciated having a hot breakfast available each morning. The location was convenient for activities nearby. However, I was surprised by the odor inside the building during my stay. It wasn't the experience I hoped for while exploring the area, especially since I am accustomed to a different standard back in Italy.

odorous environment|cleanliness issues

The room was clean with a comfortable sofa, perfect for relaxing after a long journey. Enjoyed the heated indoor pool too!

Felt like it was our own home, no complaints at all.